![]() If all else fails, bring your Fitbit Charge 3 to the service center or store so that a technician can check it up for you. And lastly, make sure that the device isn’t heating up while it’s connected to the charger because if it does, then it’s a hardware problem. You also need to check the charging port in your tracker for some foreign materials that could also be obstructing the charging process. If possible, use a different cable to connect your device to a power source and see if it charges. Therefore, the next thing you should do is physically check the cable to see if it’s broken or if one of the pins isn’t in place. However, if it doesn’t charge no matter where it’s connected, then there’s the possibility that the problem is with the cable or the tracker itself. You may connect it to your computer, other power adapters or to a power bank and see if it charges because if it does, then it’s clear that the problem is its own adapter. The charging process is done by both the hardware and firmware so having the memory refreshed will help fix this problem.Īnother thing you have to do is connect your Charge 3 to a different power source aside from its charger.
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